Packages to be delivered to NZ are shipped from our warehouse in China by ePacket.

How long does shipping take?
Shipping time varies by location.

These are our estimates: 7-15 Business days
*This doesn’t include our 1 day processing time for shipping.

Upon dispatch of your order from our warehouse, we will email the tracking details of the product to you for tracking your order. Please contact customer service team if you are unable to track.
If you have any other questions, please contact our customer service team if you have not received your order past the target delivery time email) info@onsale.co.nz

If your orders is delivered by our nominated carrier and you are not present at the location of delivery, then carrier will drop-off your package to your local post office for your collection.